Right to the Source Episode 38 Covers Product Innovation and iGB L!VE

Right to the Source podcast releases episode 38 this week, featuring Dan Phillips, CEO and founder of NEL Advisory, alongside hosts Robin Harrison and Ed Birkin. The discussion addresses product innovation, grey market regulation, and preparations for the upcoming iGB L!VE conference at ExCeL London.

Industry Innovation and Artificial Intelligence

Phillips draws on his 1996 start as a dealer at a Soho basement casino to examine current sector developments. Birkin questions whether recent features represent genuine progress, describing bet builders as repackaged multiples and prediction markets as regulatory arbitrage. Harrison frames innovation as iterative problem-solving rather than isolated product launches, while Phillips characterizes the industry as skilled at merging existing concepts. The three participants align on artificial intelligence, identifying true personalization as its primary application after fifteen years of sector discussion.

Grey Market Debate and Conference Sessions

The episode also examines whether operators established in unregulated markets receive appropriate recognition for transitioning to licensed frameworks. Phillips, Harrison, and Birkin present distinct positions on the matter. Phillips will facilitate the Open Space session within the iGB Executive program on Wednesday, 1 July, from 2:30pm to 4:00pm in the South Gallery. The audience-led format operates under Chatham House rules, prohibiting recording and external reporting. Approximately seventy attendees have registered, with 36% prioritizing artificial intelligence, 12% focusing on customer engagement and retention, and 11% selecting payments. The session includes live voting and open idea exchange.

Host Schedules at iGB L!VE

Birkin will participate in the taxation and channelisation panel at 2:00pm on Wednesday, 1 July, during the Africa Summit, followed by the prediction markets and World Cup panel at 2:00pm on Thursday, 2 July. Harrison will host a fireside chat at the Startup Accelerator on 30 June and emcee the Africa Summit on 1 July. The complete Right to the Source series remains accessible for review prior to the conference.